About
Furnace World
Knowledgeable, Professional, and Kind ❤
2-Hour Arrival Window Appointments❤
FREE Second Opinion Phone Consultation
❤
Our Company Furnace World
Our company has been in business in the Pikes Peak region for since 1996. In 2011 we decided to create a brand where our focus was to target moms at home with kiddos, and moms working outside the home too. That is why we picked the family stick figure design to use in our advertising. Basically, as a mom with young kids at the time, our owner/ceo Lisa Coffy, felt that no other residential heating & air conditioning company understood what was important to her. “I wanted to feel safe & respected in my home, and I wanted the experience to be simple & worry-free.” And that became our mission for our family of customers...Our Soldiers & Veterans, Moms, Dads, Grandmas, Grandpas, Little Brothers & Sisters, and all our 4-legged customers too.
How We Measure Success?
We’ve adopted the “Cycle of Business” concept in how to be successful in business…it is quite simple.
- As owners, our job is to take care of our team. Part of our mission is to make our company the best place they have ever worked.
- Our team’s job is to take care of you our customer. Below, see what values they recognize are important to you and work every day to live & deliver them.
- Our customers then take care of our business with repeat business and the biggest compliment…a referral. Our family of customers have been described as having a passionate following of us.
- Our business then takes care of us the owners. The pay back is being successful enough that we can keep doing this for our team and customers AND can do fun stuff for the community too!
Our Service Technicians
Fun Fact: 75% of our team is former military or in a military family.
You are in good hands.
As a company that recruits on character first then skill, our team is top-notch. We thought we would share with you the results of a survey that was completed by our service technicians. They were given a list of 150 values and were asked to circle the values that are core to our customers. These were the top 10.
- Good Attitude
- Competence
- Customer Service
- Honesty
- Hard work
- Respect
- Helpfulness
- Dependable
- Diligence
- Value
Our technicians have EPA certifications, hold Mech 4 licenses, and complete a minimum of 50 hours of training each year.
All are background checked and approved by our Owner/CEO Lisa
FYI-At Furnace World everyone’s job description has one thing in common. The primary responsibility of all our employees is to “Wow” our customers to earn a ★★★★★ 5-star rating.
Why Choose Our Family?
Are you considering Furnace World as your heating and cooling HVAC company? We want to make sure you know what makes our company different including all the ways we can serve you and how much we appreciate you.
Using the HVAC-trade skills Jeff Coffy learned in the Air Force, he founded his own commercial heating company named Climate Technology in 1996.
In 2012, under the ownership and management of Jeff's wife Lisa, our residential division of Furnace World was launched.
Lisa's company purpose is more personal and goes beyond fixing heating and cooling equipment. "It's about providing customers (especially women) an experience where they feel safe and respected. It's important to us that all customers are empowered with a basic education about their equipment."
Since our start, we've had the privilege of serving over 40,000 businesses and families in El Paso County. Many customers were acquired through word-of-mouth referrals. We have much to be thankful for.
Our Promise to You
We promise to provide customers with a simple and worry-free experience. If something doesn't sit right with you, please tell us. We are committed to you and want you as a customer for life.
We appreciate you and hope to serve you and your family shortly.
The Coffy Family
About
Year Established
Products
Services
Specialties
- AC Installation
- AC Maintenance
- AC Repair
- AC Replacement
- AC Service
- AC and Heat Pump Installations
- Adopt a Military Family Program
- Air Handler Service
- Air Quality
- Annual Maintenance
- Annual Maintenance Programs
- Ductless AC Service
- Evaporative Cooler Service
- Furnace Tuneups and Replacements
- Furnaces
- Furnace Maintenance
- Furnace Installations
- Furnace Repairs
- HVAC Repairs
- Heat Pump Conversion
- Heat Pump Maintenance
- Heat Pump Repair
- Heat Pump Service
- Heating and Cooling (HVAC)
- Humidifier and Air Purifier Installations
- Water Heater Repairs and Replacements
- Water Heaters
Business Hours
- Mon - Fri
- -
- Sat - Sun
- Closed
Holiday Hours
Associations
- Better Business Bureau
- Women In HVAC Association
- Tri-Lake Chambers of Commerce
Brands
- Amana
- Bosch
- Trane
- Goodman
Pickup and Delivery
Payment Options
- American Express
- Cash
- Check
- Discover
- Financing
- MasterCard
- Visa
- Financing Available With Approved Credit
Languages
- English
Share On: